Post Tagged with: "Tralee Citizens Information"

Deirdre Vann Bourke, Kerry Citizens Information Manager  gives an update on the supports available to Ukrainians coming to Ireland, those who have recently arrived in the country or for people who want information on how to support them… When Ukrainians or people travelling from Ukraine first arrive in Ireland they […]

Know Your Rights has been compiled by Citizens Information Kerry which provides a free and confidential service to the public… It’s that time of year where we are all purchasing Christmas presents for friends and family.  Is there anything we should keep in mind? Vouchers: A gift voucher is a […]

THERE has been a significant increase in people contacting Citizens Information Services in Kerry about the issue of young people starting work. While current restrictions have curtailed opportunities this summer, the issue is still especially relevant in this county where hospitality is a big employer and many young people are […]

WITH National Carers Week taking place from Monday, June 7, Citizens Information is taking the opportunity to highlight some of the information, advice and support they can provide to carers. National Carers Week is a key event in the calendar year, a dedicated time to celebrate Ireland’s 500,000 family carers. […]

SUSI grant applications for the 2021-2022 academic year are now open for renewals (those already enrolled in courses) and will open on April 22 for new applications. SUSI (Student Universal Support Ireland) is the main financial support scheme for students studying in Ireland and abroad. Citizens Information handles many queries […]

THE Kerry Citizens Information Service is currently receiving lots of call and email queries regarding the CPUP (Covid-19 Pandemic Unemployment Payment) and Tax Credits and in particular Joint Assessment. The biggest concern people are having is how CPUP received in 2021 is taxed. In contrast to last year, PUP is […]

INTERNATIONAL Women’s Day is being celebrated all around the world on this coming Monday, March 8 and this year’s theme is “Choose to Challenge”. Each year this important day globally celebrates the achievements of women and also marks a call to action for greater gender parity. The importance of this […]

THE South Munster Citizens Information Service is playing a vital role during the Covid-19 pandemic, remaining open and providing free and confidential assistance and advice for people living and working in Ireland. Since the start of 2021,  there has been a significant increase in people contacting the Tralee Centre. They […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question: What can I do if I have a problem with an item I’ve bought online? Answer: If you are not happy with an item you have bought online, you should […]

  Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question: There is a long wait for a medical procedure that I need. Can I get my medical costs refunded if I have the procedure done in another European […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question: My bank is insisting I must prove my identity to open a new account, even though I already have an account with them. What is required to open a […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question: Our heating bills are quite high because our house is difficult to heat. Is there a grant available to improve the insulation? Answer: The Better Energy Homes Scheme provides grants […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question: How can I find out whether a particular health and social care professional is regulated? I’m not happy with my treatment and I would like to make a complaint. […]

  Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question: I want to do some of my Christmas shopping on American websites. What are the rules about VAT and customs duties when shopping outside the EU? Answer: You are […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public…  Question: I’m unemployed and planning to go to college. What funding is available for this? Answer:  Most undergraduate students attending publicly funded third-level courses for the first time will qualify […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question: I’ve been at home caring for my children for a number of years. I want to return to work. Can I get help to develop my skills so that […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question I have been called for jury service but I’m not sure if I can take the time off work. What are my employment rights if I attend for […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question:  I heard that the minimum wage has increased to €9.25 an hour. My employer says that this only applies to adults and that, as I am under 18, […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question: How does the Housing Assistance Payment work? Answer: The Housing Assistance Payment (HAP) is a form of social housing support for people with a long-term housing need. It is administered […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question: I’m unhappy with a recent experience I had when hiring a taxi. Where can I make a complaint? Answer: The National Transport Authority has overall responsibility for regulating taxis, hackneys […]

  Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question: I work full-time, Monday to Friday. What days off will I get at Christmas? Answer:  Christmas Day (25 December), St Stephen’s Day (26 December) and New Year’s Day […]

‘Know Your Rights’ has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question I have been told I need to get a flu vaccine. Can I get it for free? Answer Influenza, usually known as the flu, is highly infectious and […]

Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public… Question I am not happy with work that I had done in my house by a builder and will have to pay for someone else to finish the job […]

  Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public. Contact us in Tralee on Tel: 0761 07 7860 Killarney 0761 07 7820, Listowel 0761 07 7840 Kenmare 0761 07 7810, Killorglin 0761 07830 & Caherciveen 0761 07 […]

Know Your Rights has been compiled by Citizens Information Service which provides a free and confidential service to the public.  Information is also available online at citizensinformation.ie and from the Citizens Information Phone Service, 0761 07 4000. Question I have applied for a means-tested Jobseeker’s Allowance but I was told […]

  THE Kerry Citizens Information Service is going on the road next week to bring communities essential information regarding their rights and entitlements. From tomorrow to Saturday the mobile and outreach unit will be in Manor West Shopping Centre, Tralee, then it moves to Castleisland next Tuedsay for two days at Supervalu Car […]

Know Your Rights: Bereavement At Work Question My father has had a stroke and is critically ill. The doctors say that he has very little time left. Am I entitled to leave from work to be with him? Answer If you have a family crisis, the Parental Leave Acts 1998 and […]