Know Your Rights: Passport Applications

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Know Your Rights has been compiled by Citizens Information Kerry which provides a free and confidential service to the public…

Q. I noticed recently that my Passport will expire shortly. Are passport applications being processed at the moment?

A. Yes, the passport office is currently processing passport applications. Passport Online is open to all applicants. The Passport Service is continuing to process Passport Online applications as a priority.

Applying online is the fastest way of getting your passport. You can track the progress of your passport online.

In general, adult renewals when all the information on your passport is the same as your previous passport are processed within 10 working days.

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The processing of Passport Express applications resumed on 19 July 2021 but these paper applications take significantly longer for most applicants. The estimated turnaround time is 8 weeks but this is not a service guarantee and you should not book flights until you have your passport.

It is important to note that If you have already submitted a paper application, you cannot apply online.

In the case of an emergency situation such as the death or serious illness of an immediate family member, or for emergency medical treatment of the applicant, you should contact the Passport Service’s Customer Service Hub. Further information will be requested by the Passport Service including verifiable proof of emergency.

Updates on services and the latest turnaround times are available on the Passport Service’s website

Q. My partner is applying for a Passport for the first time. Can this be done on-line?

A. Passport Online is open to all applicants. However, it is important to note that first time applications are complex and require additional time to process. This is because the Passport Office have to verify all documents submitted and to ensure the identity of the applicant. These applications can take up to 40 working days to process.

Q. Can I apply for my passport in person at the Passport Office?

A. It is not recommended to apply directly to the Passport Office for your first passport.

The counter service in the Passport Office is designed to accommodate people who need to renew their passports urgently, and don’t have enough time to apply in other ways. You can make your first-time applications using the counter service, but it cannot be processed urgently – it will take at least 20 working days (not including postage times). Applications made in person are more expensive than applying online or through Passport Express

Q. How much does it cost to apply for a passport?

Standard 10-year, 34-page passport

Passport Online – €75 (+ €5 postage if you live outside Ireland)
Passport Express – €80 (+€9.50 fee)
In person – €95
Large 10-year 66-page passport

Passport Online – €105 ((+ €5 postage if you live outside Ireland)
Passport Express – €110 (+€9.50 fee)
In person – €125
An Post also offers a ‘Family Application’ option where up to 4 passport applications can be enclosed in one envelope. The additional charge for a Family Application is €16

You can continue to contact your local centre by email or phone using the details in the Find a Centre page on

• During COVID-19, you can find comprehensive integrated information online at and you can get daily updates on what’s changed on Twitter at @citizensinfo. You can also get information and advice from:

Tralee on Tel: Call 0818 07 7860, Monday – Friday (10am-4pm)
The Citizens Information Phone Service: Call 0818 07 4000, Monday to Friday, 9am – 8pm
Our national call back service: Visit to request a phone call from an information officer

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