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Know Your Rights has been compiled by Kerry Citizens Information Service which provides a free and confidential service to the public…
Question: I am moving out of my rented accommodation, when will I get my deposit back?
Answer: If you haven’t broken your tenancy agreement, you should get your deposit back soon after you move out.
The landlord may need time to inspect or repair the property. You should expect to get your deposit back within two weeks of moving out, though this is not a legal requirement.
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Can my landlord keep my deposit?
Your landlord can only keep your deposit for the following reasons:
• Rent arrears (unpaid or outstanding rent)
• Unpaid bills
• Damage to the property above normal wear and tear
• You did not give adequate notice
What should I do if the landlord tells me they will not return my deposit because the property is damaged?
Your landlord can only keep your deposit if the property is damaged above what is considered normal wear and tear.
If you don’t have photos of the property from when you moved in and out, you should ask for photographic evidence of the damage from the landlord. If they say the repairs have been done ask to see the receipts for the work. Keep a record of all your correspondence.
What do I do next if my landlord still won’t return my deposit?
You can make a complaint to the Residential Tenancies Board (RTB). The RTB deals with most disputes between landlords and tenants, rather than the courts. You can apply for dispute resolution by mediation on the RTB’s website for free.
Read more about resolving a dispute with your landlord on citizensinformation.ie 👉 https://bit.ly/3HPYdr0
• You can call a member of the local Citizens Information Service in Kerry on 0818 07 7860. The telephone lines are staffed from 10am -4pm from Monday to Friday. The National Phone Service is available on 0818 07 4000 Monday to Friday 9am – 8pm.
